Dynamics 365 October 2020 wave 2 error — Mobile Offline Profiles import: FAILURE: Mobile Offline Profiles import: FAILURE

I used to be on a mission which was manually making use of the October 2020 Wave 2 replace and after saying this by no means go mistaken, what occurs, yep, it goes mistaken.

The query is what do you when this occurs. In actuality you may solely increase a Microsoft assist ticket.

I increase a P1 with premier assist and Microsoft don’t reply for two and half hours, clearly their concept of a P1 is completely different to mine.

So I used to be poking around the system, which isn’t straight ahead as a result of with PowerApps portal there are at the least 3 methods to do every little thing.

So I obtained to Environments →Dynamics 365 apps

I can see I’ve two apps with an replace out there. Of course urgent this button appears to be like prefer it kicks of an set up however nothing appeared to occur.

So I have a look at resolution historical past file in superior discover to see if any resolution imports fail. and I discover that one of many resolution patches from Microsoft has been failing since 15/08/2020. Doesn’t Microsoft examine?

The error is

Mobile Offline Profiles import: FAILURE: Mobile Offline Profiles import: FAILURE

I discovered the identical error some other place

The cellular offline profile is if in case you have a canvas app and also you allow it to go offline, which suggests it may work with out web by downloading knowledge onto the machine, e.g. a salesman utilizing a pill and having the app work offline.

In this case weren’t utilizing offline performance and the one canvas with offline enabled and the profile was Microsoft’s Field Service app.

I’ve had issues with the cellular offline profile earlier than

Dynamics 365 — cellular offline profile error

It would shock me if that is the issue however I didn’t actually have any methodology to analyze. The approach the patches are utilized I can’t see the import logs to determine the place the errors are.

What’s stunning is Microsoft finest practices is to not use patches and but they use them. They are pushing common replace of patches and a few of them aren’t working and nobody is knowledgeable or does something about it!

I’ll wait to see what the decision is to the issue but it surely was irritating as a result of I couldn’t do a lot to analyze or repair it. The drawback is with Microsoft updates they usually should examine.